Infrastructure and Cloud Service Engineer - Brisbane

The Infrastructure Engineer is a member of a global team which delivers exceptional technical support and the project delivery capability to manage, develop and secure our global infrastructure.

The Infrastructure Engineer is responsible for operational support of Applicable’s private cloud environment hosted in geographically dispersed data centres across four continents.  You will be responsible for the performance and availability of all infrastructure components. You will do this within an ITIL framework.

You will also be working on strategic roadmap projects. You will design and deploy solutions that are secure, highly available and meet the needs of our enterprise scale customers. You will deliver projects according to PRINCE2 methodology.

You will possess skills and experience in infrastructure technologies such as Microsoft Operating Systems, virtualisation, storage, server and desktop hardware, as well as Microsoft System Centre suite and supporting applications.

Main Duties

  • Delivering and supporting infrastructure services to ensure value for our customers, the users and Applicable.
  • Project ownership or executing project tasks with infrastructure technologies.
  • Designing infrastructure solutions that are part of the strategic roadmap, customer or security requirements.
  • Ownership of the technical solutions for assigned customers.
  • Maintenance of our infrastructure or desktop environments.
  • Deployment or rationalisation of infrastructure in our Data Centres
  • Maintain certification and industry awareness of infrastructure technologies and trends.
  • Participate in Applicable’s security and governance practice.
  • You will participate in the on-call rota.
  • Other duties as directed by your manager from time to time. 

Experience, Knowledge, Skills & Abilities

You will have significant experience in a similar role delivering support or projects ideally in a large enterprise or Service Provider environment. Depending on your skills and experience, you will possess a broad skill set progressing to subject matter expert level of knowledge in relevant infrastructure and desktop technologies. 

Essential

  • Microsoft server and desktop Operating Systems
  • Storage technologies including Dell Compellent SAN
  • Virtualisation technologies i.e. Hyper-V and VMware
  • Microsoft System Centre suite e.g. SCOM, SCCM, SCDPM etc.) as well as backup and monitoring technologies from other vendors
  • Server and desktop hardware
  • SQL Server Database Administration including High Availability features
  • Active Directory including multiple Domains/Forests
  • PowerShell scripting 

Desirable

  • Microsoft certification e.g. MCSE, MCSA
  • Microsoft Azure and O365
  • Microsoft Exchange with high availability
  • Data Centre experience
  • Basic Linux knowledge
  • Basic networking experience
  • Basic SharePoint knowledge